Cyrano de Bergerac is a play written in 1897 by Edmond Rostand.
Cyrano de Bergerac is a play written in 1897 by Edmond Rostand. Although there is much more to the plot, the main story is that Cyrano has a very large (“obnoxiously large”) nose which makes him unsafe to approach women, especially Roxane, the wife that he likes. Cyrano has a wonderful way with words, writing love letters and whispering words through the voice of another man, Christian de Neuvillette. Needless to say, Roxane falls in love with Christian, but she eventually (spoiler alert) realizes that the words came from Cyrano. You can guess what happens after that.
A more modern version of this piece is Roxanne (1987), a film starring Steve Martin like Cyrano (CD Bales) and Daryl Hannah like Roxanne – a lighter, happier version, but the love story is the same.
I could go on talking about the coin, but here’s the point: instead of Cyrano, today it might be ChatGPT or some other generative AI technology that gives the right words to someone who tries to woo the love of his life – or maybe to woo a client. .
Have you ever had doubts about what to say to a client, what to write in an email, how to formulate the perfect pitch or how to build a better relationship with your clients? Well, look no further than the latest ChatGPT (or similar) technology available. They are the Cyrano de Bergeracs of the business world. Consider this:
· Cyrano’s eloquence in letters and words is reminiscent of how ChatGPT (and other generative AI technologies) can create compelling business communications. If you invite “the tool” correctly, you can evoke the right tone of voice and emotion for your client’s personality.
· ChatGPT can make you a better writer. If you’re struggling to create powerful, robust communications, use this tool. If he has the ability to code software, he surely has the ability to write a “love letter” to a client.
· Think with ChatGPT. Technology loves to have conversations with you. Ask questions, request ideas and challenge technology. You will be amazed at what it can do.
· Be sure to check the validity of anything written by ChatGPT-like technologies. Sometimes he makes mistakes. It’s not human, but it pulls a lot of information from the Internet that humans put there. And as the old saying goes: “To err is human.” The second part of this saying is: “Forgiveness is divine,” but we are talking about clients. A mistake is not always easy to forgive in the business world, where quality and freedom from errors are fundamental expectations.
· AI and humans can create beautiful words together. AI should not replace human-to-human relationships. Instead, it can support the human-to-human relationship. What comes from ChatGPT is not the final word. You need to edit, modify, tweak and customize them further to give them even more of a human touch, and in this case, your human contact.
If you know your customer, and I mean Really know your client, you can go to ChatGPT and ask them to help you write the perfect email, letter, proposal, etc. You should tell the technology your goals for the letter and enter everything you know that is relevant about this client. And please please please understand that the words that come from the AI will not be the final result. As mentioned above about creating beautiful words together, you need to check and manipulate the words to make them your own. The result can potentially save you 80-90% of the time it would take to do it without assistance.