In today’s digital marketplace, the key to success lies in delivering exceptional customer experiences. A softness and
This is why for online sellers, the
The good thing is that you can improve the
Let’s see how integrating Apple Wallet order tracking can improve the shopping experience.
The role of streamlined order tracking for customer satisfaction
As a business owner, you probably receive many inquiries from your customers regarding the estimated delivery time of their packages. This can take a little time, especially when you’re juggling multiple tasks and your team is small. But hey, it’s just part of the game!
For customers, tracking their orders can also be complicated. Who wants to waste time going through emails to locate a tracking number and then manually entering it into another website to get the details? It’s frustrating to say the least. Customers simply want accurate and timely updates on their orders.
When information isn’t easily accessible, it can really piss off buyers, and that’s not a good thing for any brand. This is where Apple Wallet order tracking comes in. It not only builds brand trust and loyalty, but also provides consumers with a convenient way to track their orders.
Since Apple’s iOS contains approximately 25% global smartphone market shareit’s a
But in practice, how does it work? Keep reading to find out.
How Apple Wallet order tracking works
With Apple Wallet Order Tracking, shoppers can easily access their detailed receipts and order tracking information on their iOS devices through Apple Wallet.
Apple Wallet is the default iPhone app used to store credit cards, driver’s licenses,
Customers can also track orders from online stores in their Apple Wallet. This way, they can receive push notifications for order status changes and view order details in the app.
With a single click, customers can see the essentials
The “Track with Apple Wallet” button is available for purchases made from the Safari browser on iPhones running iOS 17 or higher or Mac devices with Mac OS version 14 or higher.
![](https://don16obqbay2c.cloudfront.net/wp-content/uploads/Apple-Wallet-order-tracking_Linkedin-1708599447-1024x538.png)
The “Follow with Apple Wallet” button
Benefits of Apple Wallet Order Tracking
Imagine giving your customers maximum convenience at their fingertips, literally. With Apple Wallet’s order tracking feature, you do just that!
Providing a smooth and convenient shopping experience for your customers leads to the following:
- Effortless updates: Your customers stay informed without digging through emails.
Time saver for your team: Your team won’t have to spend time on manual updates, freeing them up for other important tasks.- Instant notifications: Customers will receive
real time the order status changes, adding an element of excitement and anticipation to their shopping experience. - Consumer loyalty: This level of attention breeds satisfaction and trust, paving the way for loyal brand advocates.
- Sales increase: Satisfied customers are more likely to make repeat purchases.
As you can see, Apple Wallet order tracking is a
Keep reading to learn how to integrate Apple Wallet order tracking into your online store and improve the shopping experience.
Implementing Apple Wallet Order Tracking
Technology plays an important role in ensuring customer satisfaction, and it all starts with the ecommerce platform you choose. Take Ecwid from Lightspeed, for example. It allows brands to offer features like Apple Wallet order tracking, making it easier for online sellers to offer the best shopping experience to their customers.
If you don’t have an online store yet, you can create one for free with Ecwid. Or, migrate your existing online store to Ecwid.
Now the best part: you don’t have to do anything manually to enable Apple Wallet tracking for orders placed in your Ecwid store. Once customers place an order, they can start tracking it from the order confirmation screen. It’s so simple!
![](https://don16obqbay2c.cloudfront.net/wp-content/uploads/apple-wallet-order-tracking-1708598668-1024x676.png)
The “Track with Apple Wallet” button on the order confirmation screen in an Ecwid store
The order will be added to the customer’s Apple Wallet account. Every time you update the order status in your Ecwid admin, the customer will receive push notifications from the Apple Wallet app. They can also view order details and current status in the Orders section of the app.
![](https://don16obqbay2c.cloudfront.net/wp-content/uploads/track-with-apple-wallet-1708598670-501x1024.png)
Viewing order details and current status in the Orders section of the Apple Wallet app
Visit our Help Center article for more information about Customer push notifications in Apple Wallet.
Tips for Maximizing Benefits
Now, do you want to know the secret recipe to take advantage of this technology? The following tips will help you take full advantage of Apple Wallet order tracking for your online store:
- To make visible: Promote the feature to your customers on social media or via email so they know about this convenience.
- Educate your customers: It won’t hurt to add a brief instruction for buyers when promoting the feature. Or just add a link to the Apple Support article.
- Highlight it in your store: Promote “Track with Apple Wallet” at checkout. On Ecwid, you can do this with the Checkout Notices app.
- Keep it
up to date : Make sure to update order statuses in the Ecwid admin in real-time so that customers can accurately track their packages. - Offer options: To accommodate diverse customer preferences, offer alternative options for order tracking, such as email or SMS notifications.
By following these tips, you can ensure a seamless shopping experience, helping your brand stand out from the competition.
Conclude
With the rise of online shopping, customers expect more convenience and speed when it comes to tracking their orders. Using Apple Wallet’s order tracking feature, you can provide just that.
At the same time, adopting Apple Wallet order tracking for your online store isn’t just about adopting new technology, it’s also about improving the way customers perceive your brand. Give them satisfaction
Remember that a satisfied customer is a loyal customer. So, give them something to smile about with a flowy look.
Enjoy functionality that automates convenience, builds trust, and fosters brand loyalty. You know what they say, the magic is in the details! Even with a small update like this, you can really set your Ecwid store apart from the competition.