Every week we publish a roundup of new products from companies serving e-commerce and omnichannel merchants. This installment includes updates on promotional tools, AI website builders, payment platforms, email and text marketing, logistics, AI assistants, video game commerce, and merchant financing.
Do you have an e-commerce product version? Send an email to releases@practiticalecommerce.com.
New tools for merchants: March 12
Wix.com Launches AI Website Builder. Wix.com launched an AI website builder based on conversational chat. Users describe their intentions and goals and receive a unique website with features like scheduling, e-commerce, event management, and more. Customization options include layout, theme, text, images and apps. Users can refine the site by modifying or refreshing it.
eBay Automates “Buyer Offers” Discount Tool. eBay Store Subscribers can now automate sending offers to buyers. Instead of manually launching offers, merchants can choose the criteria for selected inventory and set the offer conditions. The resulting offers will be automatically sent to eligible buyers interested in existing and new listings. Merchants define the validity period of automatic offers, with a maximum of 150 days.
Chatfuel launches AI sales agents. Catfuel, a messaging provider for businesses on social media platforms, announced the availability of a suite of autonomous generative AI agents. Chatfuel says its sales-focused AI agents are optimized for e-commerce SMBs, allowing customers to continue the sales cycle without human involvement. These agents focus on sales workflows such as cross-selling and follow-ups, FAQs, order processing, and other related tasks. Chatfuel already integrates with Facebook Messenger, Instagram and WhatsApp.
TalkShopLive Launches Instagram “Shoppable Simulcast.”“ Video commerce and retail media platform TalkShopLive launched “Shoppable Simulcast” with Instagram. The product debuted with a live stream featuring artist, producer, songwriter and actor Benny Blanco preparing recipes from his new cookbook. TalkShopLive’s innovation allows any of its live streams to be simultaneously streamed to a seller’s Instagram account while keeping the purchase element intact. The Instagram integration comes after TalkShopLive launched its Shoppable Simulcast product and its first destination with Facebook.
Reddit Introduces Pro Toolkit for Business. Reddit launched Pro, a free suite of tools for businesses to grow an organic presence on this platform. Reddit Pro offers AI-powered insights, performance analytics, a professional dashboard, and posting tools to help write and schedule profile posts. Reddit Pro users can extend the reach of organic posts by clicking a promote button.
PayPal launches Complete Payments for SMBs in Canada and the UK PayPal complete payments, a global solution for small and medium-sized businesses, was launched in Canada, the United Kingdom and around twenty European markets. The solution allows SMEs in these regions to accept various payments, including PayPal, Apple Pay, Google Pay, credit and debit cards, as well as over 20 alternative payment methods. PayPal integrates with several e-commerce platforms, including Adobe Commerce, BigCommerce, and WooCommerce.
Viva.com launches Merchant Advance in Europe. Viva.comcloud-based software neobank powering card acceptance across 24 European markets, launched Merchant Advance, a business credit service. Merchant Advance offers transparent capital based on merchant acquiring data and payment history, enabling instant loan disbursement. Merchant Advance is available in Belgium, Germany, the Netherlands, and Spain, with more European countries coming soon.
Sendlane adds Forms to its loyalty marketing platform. Sending route, a loyalty marketing platform for e-commerce brands, has launched a Forms tool to help merchants grow their email and SMS lists. The tool offers customizable layouts, advanced targeting, and comprehensive performance data. Choose from multiple mobile and desktop configurations to collect consent via email, SMS, or email and SMS. Capture lead details and key data points with inline, pop-up forms and banners.
Logistician Geodis launches multi-carrier parcel shipping platform. Geodis, a global logistics provider, has launched a multi-carrier parcel shipping solution, offering direct connections with carriers to optimize e-commerce fulfillment operations. The platform allows customers to directly contact carriers in Geodis’ current network and other regional and Latin American carriers for an integrated global parcel transportation strategy. According to Geodis, the platform integrates with external warehouse management systems and popular e-commerce platforms to streamline the fulfillment process.
Tap to Pay on iPhone now available for Venmo and PayPal Zettle in the US PayPal announced that Tap to Pay on iPhone is available to Venmo business profiles and PayPal Zettle users in the United States, allowing them to accept contactless card and digital wallet payments directly on their iPhone without fees or additional hardware . Businesses can add taxes, receive tips, send receipts and issue refunds. Proceeds from sales will be promptly delivered to a business’s Venmo or PayPal Zettle account.
Xsolla Unveils Web Shop 2.0 to Boost D2C Sales for Game Developers. Xsolla, a video game commerce company, has launched Xsolla Web Shop 2.0 to help mobile game developers develop direct-to-consumer monetization strategies. Xsolla Web Shop 2.0 features advanced LiveOps tools, A/B testing, a loyalty program, personalized offers and one-click payments with Xsolla Wallet. Xsolla also unveils Instant Web Shop, a fully functional store. modeled online store that can make purchases in as little as 24 hours.